Lookout for Contact Tracer Scams

Scammers are using the COVID-19 pandemic to exploit people of all ages. The latest trick is impersonating a California Connected contact tracer to gain personal information, such as your credit card number or social security number.

What is contact tracing?
The purpose of contact tracing is to identify everyone who has been exposed to COVID-19. Healthcare workers designated as contact tracers reach out by phone to ensure identified people are in self-quarantine, and get tested and treated in cases where symptoms develop. The purpose is to slow infection and help avoid outbreaks. California Connected is the name of our state’s contact tracing program implemented by Governor Newsom. Learn more about contact tracing.

What should I lookout for?

  • Suspicious phone calls, text messages or emails asking for your personal information. Contact tracers will never ask for your account number, credit card number or social security number.
  • Links in emails or texts. Clicking a link from someone you don’t know could download software to your computer or mobile device to gain your information.

When in doubt, contact the company directly to verify a person is who they say they are or that an email is valid.

Learn more about COVID-19.